Workplace Tech Impacts Hiring, Worker Retention, Survey Finds

The state of a firm's day-to-day workplace IT systems can have a large impact on attracting and retaining skilled workers, according to a new study by Harvard Business Review Analytic Services. Fifty-five percent of respondents said their company's workplace tech — the digital apps and platforms employees use to do their jobs — factor into decisions by applicants to accept job offers - or not. Another 51 percent said outdated technology impacts their ability to retain skilled workers, reports the Wall Street Journal . David Mayer, an Insight Enterprises vice president and general manager, said tech-savvy workers are beginning to expect "highly personalized user experiences," but those expectations aren't always reflected in a company's tech priorities, which in recent years has become focused on customers. Some 55 percent of more than 3,000 global CIOs and other IT executives surveyed earlier this year by Harvey Nash and KPMG cited "enhancing customer experience" as a top business priority.