These Key HR Steps Will Help You to Retain Your Top Employees

Many Asian companies are behind in using pulse surveys to accumulate data from which to analyze their workforce, placing pressure on employers to maximize existing talent and retain them for as long as possible, reports EngageRocket CEO Chee Tung Leong in Forbes . He offers suggestions for deploying a successful pulse survey, starting with maintaining the human resources department's accountability by determining how often management reviews relevant operational data, and the scale of follow-up actions from such sessions. Leong also says a short pulse survey would help develop an organizational habit, using more than 30 questions for a quarterly survey and 15 to 20 for a monthly poll. This would allow HR and leadership interventions to be strategically targeted at areas in most need of them. The third step Leong suggests is communication. "A good place to start would be to frame the why behind the program," he writes. "Appealing to the genuine desire to make the workplace better and improve the lives of employees at work resonates, especially if it is sincere. Reinforcing this throughout the program by communicating results, actions taken, and experiments that succeed (and fail) is equally important. This builds trust, and creates a virtuous cycle of performance improvements and accountability that boosts productivity." The next step is to practice agile people management and responsiveness to business change, and the final step is to instill a habit and culture of regular feedback earlier rather than later.