AI Tools Want to Make Sure You Have Friends at Work

Limeade and ZeroIN HR are using algorithms to mine employee sentiment and offer managers action plans to help improve workforce socialization, reports Fast Company . The operating principle for Limeade's Inclusion+ and ZeroIN HR's Happy and Inclusion (HI Index) is that an inclusive organization can counter the adverse effects of social isolation for employees. Inclusion+ quantifies workplace inclusion through an algorithm that scores results of anonymized employee feedback surveys. Limeade CEO Henry Albrecht notes an overall inclusion score gives managers and executives a high-level abstract of how included employees feel, and it also produces automated action plans for individuals, managers, and leaders. These plans are adjusted to each company's culture and business goals. Meanwhile, HI Index measures workforce sentiment via anonymous polls, and it comes with a subscription-based application with a tiered structure founded on the number of employees in the organization. ZeroIN HR founder William T. Lewis says these cloud-based solutions can save money, particularly for small or mid-size companies that may lack the resources to hire on-site analysts. "Employers have to establish an open, transparent, and a continuous improvement work culture that fosters honest feedback," he argues.