How to Upskill an Aging Workforce

Schneider Electric's Amy DeCastro makes an argument for upskilling older employees, reports TechRepublic . She says to that end, her company has initiated mentoring programs where "baby boomers who have all of this historical knowledge with us are working very closely with our newer entry-level workforce to make sure that we're partnering." DeCastro cites the company's field services organization as an important upskilling resource. "We've had legacy employees who know our customer, who have a relationship, who know our products in and out, that are raising their hand and saying, 'Hey, I'd like to retire,'" she notes. "What we're doing is we're partnering them to create training programs to make sure that we're really using everything that we can and while we're doing that, upskilling them because everything's digital."