Accenture Interactive Creates 'Memory Lane' AI Project to Tackle Senior Loneliness

Accenture Interactive has created a project for Sweden's Stockholm Exergi energy supplier that uses artificial intelligence (AI) to tackle loneliness among seniors, reports The Drum . The "Memory Lane" project employs Google Voice Assistant integrated with conversational AI to record stories for future generations. "In the two years we spent developing the software and the concept of the platform, we observed the urge to share stories by lonely participants was incredibly strong," noted Accenture Interactive's Adam Kerj. "To this end, we not only wanted to develop something that could hold a human-like conversation with them, but also capture those memories so they didn't end up untold." Through Google Voice Assistant, Memory Lane invites a lonely individual to tell their life story, with the narrative discussion converted into both a physical book and a podcast. "Initially, we're looking to help improve senior health and take a step towards a more inclusive and socially sustainable Stockholm," said Stockholm Exergi's Thomas Gibson.